Services
At Dante we believe in offering continuing support and guidance
for all of our clients. Therefore, we offer a number of additional
services enabling companies to get the most out of our training
software.
These services include:
Support
All of our clients are full of praise for the high level of
support which they receive from Dante Systems.
All members of the Dante team pride themselves on offering
outstanding support for all our clients.
From 9am to 5pm Monday to Friday and also additional hours as
and when required we are there for you by phone or email.
Our support service includes free standard upgrades to new
releases of the products.
Training
We provide two types of training for our clients on our complete
range of Delegate Planner packages: Classroom training and
Consultative training.
Classroom Training
This can be provided at our Bristol Headquarters and is charged
per delegate, per day. Discount is available for multiple
delegates.
Consultative Training
This is our most popular training course and consists of one of
our experienced training consultants visiting your premises. Our
consultant will deliver system training and will also offer support
and guidance on how to get the best out of your chosen package.
Hosting
There are two ways to host Delegate Planner:
We can host it for you...
Hosting is done in partnership with a large, multi-national
hosting company to provide you with the very best hosting.
Implementation is very simple for you with no software for you
to install. We install all updates for you, often outside normal
business working hours. Your system is available round the clock
with virtually no downtime for maintenance.
- 24/7 support provided by specialist engineers
- 99.9% uptime
- Regular backups
- Highly secure data centre
- High speed
- Your own database - we never share databases between
customers
- Optional SSL Security
You can host it
You can host the application on your intranet for use by your
internal staff or on the internet for access by your staff and your
customers.
We supply all the information you need to get operational.
Testimonials
Find out how our clients
rate our system, the training
we provide and support we offer
Read More
